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IT Support Analyst

Company: Lehigh Technical
Location: Mount Prospect
Posted on: March 30, 2021

Job Description:

Job DescriptionLehigh Technical is seeking and IT Support Analyst/ IT Help Desk Technician for a position in Mt. Prospect, IL.Job Description:Respond to queries either in person or over the phone.Respond to email messages for customers seeking help.Walk customer through problem-solving process both locally and remotely.Ability to use remote tools to diagnose and problem solve.Run diagnostic programs to resolve problems.Run reports to determine malfunctions that continue to occur.Clean up computersInstall, modify, repair and perform ongoing maintenance of computer hardware and software.Resolve technical problems with LAN, WAN, and other systems.Basic understanding of Windows OS / Servers, including but not limited to AD.Additional Job Requirements:Nesco Resource and affiliates (Lehigh G.I.T Inc, and Callos Resource, LLC) is an equal employment opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or veteran status, or any other legally protected characteristics with respect to employment opportunities.

Keywords: Lehigh Technical, Mount Prospect , IT Support Analyst, Professions , Mount Prospect, Illinois

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