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Customer Service Representative

Company: Aston Carter
Location: Mount Prospect
Posted on: September 21, 2022

Job Description:

*ENTRY LEVEL HEALTHCARE CUSTOMER SERVICE POSITION! COMPANY SEEKS SPANISH-SPEAKING CUSTOMER SERVICE REPRESENTATIVES! Job Responsibilities:--- Answers phone calls as assigned by the CSR Supervisor. Obtains patient information and makes appropriate entry into the patient's account. Escalates calls to a supervisor, Team Leader and/or account representative as appropriate.--- Enters Medicare, Medicaid, and third-party payer information into patient accounts using the appropriate pay source codes.--- Documents all actions taken into the patient account by writing clear and concise notes into the account.--- Safeguards all patient information by keeping all written and verbal communications confidential. Ensures all actions are in compliance with HIPAA and other appropriate federal and state laws and regulations.--- Returns phone calls to customers, insurance companies, and other parties who have left voicemail messages.--- Uses phone calls and e-mail as the main communication vehicles with co-workers.Employee Perks:Long term opportunity Family feel/CultureExcellent health benefits - dental, vision, health, 401kPTO Required: 6+ months customer serviceData Entry Call Center or RetailAdditional Qualifications:High School Diploma Required GEDExperience Level:Entry Level

About Aston Carter:
Please Note: Scammers are posing as Aston Carter. We'll never contact you via Gmail, Telegram, or WhatsApp and we'll never solicit money from you.
At Aston Carter, we're dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions - from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.
Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients' capabilities by seeking solvers and delivering solutions to address today's workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit Aston Carter is a company within Allegis Group, a global leader in talent solutions.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.

Keywords: Aston Carter, Mount Prospect , Customer Service Representative, Sales , Mount Prospect, Illinois

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