Dispatcher/Customer Service Representative

Company: Sunbelt Rentals, Inc.
Location: Mount Prospect
Posted on: November 18, 2021

Job Description:

Join Our Team! Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job site with the proper equipment. Not only do we offer a vast fleet that ranks among the best in the industry, we pair it all with a friendly and knowledgeable staff. Our employees are our greatest asset, and although we present a comprehensive equipment offering, our expertise and service are what truly distinguish us from the competition. We pride ourselves on investing in our workforce and offer competitive benefits, as well as extensive on-the-job training for all eligible employees. As a highly successful national company, we are constantly looking for talented individuals to support our growth. If you are interested in pursuing a rewarding career, we invite you to review our opportunities! JOB DESCRIPTION SUMMARY Sr. Inside Sales Representative Are you seeking an entrepreneurial, empowering workplace that allows you to:

• Develop a career track
• Leverage your current skills while developing new skills
• Work with an incredible team of people Sunbelt Rentals--the fastest growing rental business in North America--is seeking a Sr. Inside Sales Representative. The Sr. Equipment Rental Specialist is an experienced inside sales role responsible supporting telephone and walk-in customers with rentalsof all types of construction/industrial equipment. This position is considered the Company's front line of contact with the customer, whose purpose is to understand customer equipment needs, negotiate and place orders. The role also requires strong administrative skills and an ability to deliver customer satisfaction through a professional attitude at all times. Ancillary roles may include supporting the logistic of dispatch equipment delivery and training other team members. Education or experience that prepares you for success:
  • High School diploma or GED required
  • Valid Driver's license required
  • At least 3 years of equipment rental industry experience or 4 year degree + 1 year equipment rental industry preferred Knowledge/Skills/Abilities you may rely on:
    • Strong customer service & telephone skills
    • Solid computer and administrative skills
    • Successful completion of the DOT Qualification process preferred
    • Bilingual (Spanish or other) may be preferred in some locations The physical demands of this role require bending, squatting, crouching, reaching, lifting 50 pounds or more, and working indoors/outdoors when required by the job. The above description is not a complete listing of all miscellaneous, incidental or similar duties which may be required from day to day. Reasonable accommodations may be made to comply with applicable laws. Sunbelt Rentals is an Equal Opportunity Employer - Minority/Female/Disabled/Veteran and any other protected class. Related experience may include: Account Manager, Rental Sales, Parts Sales, Service Manager, Customer Service Representative, Construction Manager, Tools Manager, Counter Sales Representative, Equipment Associate, Manager Trainee, Manager in Training, Skilled Craftsman, Brand Ambassador Gear up for an exciting career! If a current Sunbelt Rentals employee has referred you for an employment opportunity please notify them that you are applying for this position. In order for the employee to get a referral bonus they need to contact their regional recruiter.

Keywords: Sunbelt Rentals, Inc., Mount Prospect , Dispatcher/Customer Service Representative, Professions , Mount Prospect, Illinois