Customer Care Specialist
Company: Intelligent Service Plumbing Heating Cooling and D
Location: Mount Prospect
Posted on: May 12, 2022
Job Description:
Job DescriptionIntelligent Service Plumbing, Heating, Cooling,
and Drain Cleaning is actively looking for a motivated full-time
Customer Care Specialist to provide the best customer service from
our Mount Prospect, IL office. We pay our Customer Care Specialists
competitively, based upon experience! You will be joining a team of
CSR's who work hard, have fun, and support each other. And, you
will become part of a stable company that is respected in your
community.In addition to great pay and our exceptional culture, we
offer our HVAC and plumbing CSRs the following benefits and
perks:
- Health
- Profit-sharing
- IRA retirement plan
- PTO on your birthdaySo, now that you've learned the who, what,
where, and why, you may be wondering HOW? It's easy! Just fill out
our initial mobile-friendly online application. We hope to meet you
soon!THE IDEAL HVAC & PLUMBING CUSTOMER CARE SPECIALIST / CSR
- Career-minded - looking for more than a job
- Organized - can manage time well and juggle multiple tasks
effectively
- Positive - a can-do attitude that helps you rise to
challenges
- Team player - get along well with others and have a true
understanding of teamwork
- Phone etiquette - enjoys interacting with people over the phone
and can do it professionally
- Customer-oriented - real desire to ensure customer
satisfaction
- Communicator - able to patiently and professionally communicate
between technician and client while solving all kinds of
issues
- Self-motivated - sees what needs to be done and does itDid we
just describe you? If so, please read on!ABOUT INTELLIGENT SERVICE
PLUMBING, HEATING, COOLING, & DRAIN CLEANINGServing Chicago since
1979, Intelligent Service is the company local residents trust for
plumbing, HVAC, and indoor air quality. As market leaders of the
service industry, our clients have come to rely on our exceptional
service and problem-solving acumen. Embracing our core model of
helping people live in greater safety and comfort, our professional
tradespeople ensure our high standards are met, our products and
services exceed expectations, and overall customer satisfaction.Our
professional team is the foundation of our success. Which is why we
provide a company culture comprised of trust, integrity, and
transparency, as well as a clearly laid out path to build the
life-long career you want!CUSTOMER CARE SPECIALIST REQUIREMENTSAs a
for us, you will be the voice of our company! You get to provide
superb customer service to our clients via email, text message, and
phone while keeping our office running smoothly. You must have a
positive, friendly disposition that comes through in all your
interactions as you keep the schedule full. And, thanks to your
professionalism, people skills, and familiarity with our business,
our diverse customer base is well-educated and can make informed
decisions about their plumbing or HVAC needs. There will always be
a variety of office tasks that you can help with, including keeping
the office clean and organized.
- Customer service experience AND experience in both the plumbing
and HVAC trades is a PLUS, but we are willing to train the right
person
- Flexible availability on weekdays and weekends
- Ability to work in our officeIf you meet these requirements and
your interest is piqued, don't put it off. Apply for this customer
service / CSR position today!Location: 60056
Keywords: Intelligent Service Plumbing Heating Cooling and D, Mount Prospect , Customer Care Specialist, Other , Mount Prospect, Illinois
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