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SCI Customer Network Provisioning and Support

Company: Kforce Technology
Location: Mount Prospect
Posted on: November 18, 2021

Job Description:

RESPONSIBILITIES:Kforce has a Mount Prospect, IL based client that is seeking a SCI Customer Network Provisioning and Support for a remote role. Responsibilities of the SCI Customer Network Provisioning and Support:

  • SCI Customer Network Provisioning and Support will apply your knowledge of the market, the product, the competition, and most importantly those earned secrets with early customers to build and iterate on product strategy
  • Drive product development across teams (primarily Engineering, Customer Design/Experience, Operations, Product Management, Business Development, and Marketing) by developing Product Requirement Documents (PRDs) that will include business requirements, design, implementation, and deployment details
  • Evaluate industry innovations and technology platforms and identify product partnership and collaboration opportunities to accelerate and or address gaps in the product portfolio
  • SCI Customer Network Provisioning and Support will own designing business models, pricing, channel strategy, target segments, customer profiles, execution plan and financial business cases for services and platforms
  • Think digitally regarding product, sales, customer, and full life cycle experience with the goal of improving the customer experience from beginning to end
  • Author collateral, FAQs, white papers, and presentations that can be leveraged across organization, external partners, and customers
  • SCI Customer Network Provisioning and Support will interact with senior level executives within organization and with Fortune 500 companies, and therefore must be an exceptional communicator Job Requirements:REQUIREMENTS:
    • Bachelor's degree or four or more years of work experience
    • Six or more years of relevant work experience
    • Ability to work to completion without direction
    • Strong analytical and quantitative skills
    • Ability to use data to develop and measure go to market programs Preferred:
      • A degree in a design and/or engineering field and an MBA
      • Ten or more years of demonstrated full-lifecycle ownership of product development, with cross team and cross discipline execution, either directly or as an organizational leader
      • Ability to conceptualize new, innovative applications/services and justify design, build, and/or buy decisions using solid ROI analysis
      • Knowledge of business objectives and be creative enough to help define what we build, with demonstrated experience leading developer facing product efforts
      • Communication skills to manage the large degree of external interaction with customers and partners the role needs
      • Ability in delivering quickly and collaboratively
      • Ability to take ownership and is accountable for quality of all deliverables
      • Ability to lead/supervise multiple projects, also performs project management activities such as planning, sizing, configuration, resources and scheduling
      • Ability to conceptualize and develop resolutions to complex market challenges and customer use cases that require the use of creativity
      • Ability to make decisions that impact projects and staff members Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Keywords: Kforce Technology, Mount Prospect , SCI Customer Network Provisioning and Support, Other , Mount Prospect, Illinois

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