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User Research Internship

Company: Robert Bosch Tool Corporation
Location: Mount Prospect
Posted on: June 4, 2021

Job Description:

Job Description

This internship will be partially remote but the hired applicant will be expected to come into the Mount Prospect office. Only local applicants will be considered.

The mission of our User Research team is to provide quality user insights which enable our organization to make informed decisions that will ultimately enhance the user experience. Our internal customers are all Business Units (Dremel as well as Bosch Power Tools, Measuring Tools and Accessories), the Global Digital Unit, Service and Sales.

As an intern you will assist the User Research team with developing and managing all aspects associated with achieving the strategic department objectives. After initially being shadowed by our internal User Research experts, you will then take on key research tasks on your own.

Your responsibilities are

  • Support the community manager of our digital user research online community
  • Communicate with community members and co-moderators
  • Create content (text, image and video) for the community
  • Track and analyze user engagement in the community
  • Create online questionnaires, interview guidelines and discussion concepts
  • Attend and support offsite qualitative research projects (focus groups, IDIs or jobsite/home visits)
  • Script online surveys with the Qualtrics survey programming platform
  • Analyze qualitative and quantitative survey results and create reports with PowerPoint
  • Participate in Design Thinking projects and support cross-functional innovation teams working with agile tools and methods

In addition you'll have the opportunity to support our Business development team with market sizing activities, strategy workshops and board level presentations.


Currently enrolled in an accredited Business Studies, Marketing/Market Research and/or Communications program. Recent graduates (less than 12 months ago) can also apply.

  • Minimum 3.0 GPA
  • Strong PowerPoint and Excel skills a must
  • Strong verbal and written communication and presentation skills
  • Strong analytical and conceptual skills
  • Detail oriented - attention to detail is extremely important in this role
  • Ideally previous internship experience in user research
  • Must be able to successfully complete a drug and background screen pre-employment
  • Position only open to students who will not now, nor in the future require sponsorship to work in the United States

Keywords: Robert Bosch Tool Corporation, Mount Prospect , User Research Internship, Other , Mount Prospect, Illinois

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