MountProspectRecruiter Since 2001
the smart solution for Mount Prospect jobs

Call Center Member Specialist- IL

Company: IDIQ
Location: Mount Prospect
Posted on: April 6, 2021

Job Description:

IMMEDIATE OPENINGS AVAILABLE - PAID TRAINING - FULL TIME - $15.00 Hour $15.50 Hour for Bilingual (English and Spanish) candidates PLUShealth benefits + paid holidays + 401K retirement + paid time off (PTO) and moreABOUT US:The Identity Intelligence Group known as IDIQ in Mt. Prospect is currently recruiting for Call Center Membership Specialists. IDIQ is a privately-owned company that has been in business since 2009. We provide identity theft and credit reporting services to consumers nationwide under our brands such as IdentityIQ, CreditScoreIQ, and MyScoreIQ. Our company is currently ranked in the top 5 in our industry and has been honored as a Top-10 Ranked Company by BestCompany.com, earned the 2019 Stevie Bronze Winner, and the Enterprise Security Top 10 Fraud and Breach Protection Solution Provider for 2019. We have been recognized on TV, online, and radio by shows such as Modern Living with Kathy Ireland. To learn more about our flagship service visit our website at IdentityIQ.com. PRIMARY PURPOSE AND FUNCTION:This position is responsible for providing basic customer support to our members who contact our call center by phone. Calls may include but are not limited to assistance for account access, personal information updates, billing questions, enrollment help, and account cancellations. REQUIRED KNOWLEDGE AND SKILL:

  • Two years or more years of experience working in a business call center environment providing customer service by phone.
  • Helpful: Prior experience or exposure to credit reports in some related industry.
  • Advanced computer skills in Microsoft Windows, Office Products like PowerPoint, Excel, Word, and Outlook along with various internet browsers such as Firefox or Google Chrome.
  • An outgoing personality. Must be comfortable with talking to customers and finding solutions to their needs. Best characteristics include: having fun, being patient, understanding, service-oriented, and having an overall friendly personality.
  • Team Player. Candidates must able to work well in a team environment where a CAN DO attitude is required.
  • Meets Objectives. Must be willing to learn and pass associated training courses. Can manage and work toward meeting personal and common group goals.
  • Dependable. The ability to arrive at work and be available to be on duty for workCOMPENSATION AND POSITION DETAILS:The hourly rate of pay for this position is $15.00 per hour and is eligible for overtime (non-exempt). The hourly rate for bi-lingual (English and Spanish) is $15.50 per hour. This position is a full-time position (40 hours/week). Days of work are Monday through Friday 7:00 am to 11:00 am and 3:00 pm-7:00 pm or as scheduled by your supervisor (Other full-time shifts may become available between the hours of 5 am and 5 pm, Monday-Saturday). Occasional overtime may be needed. Due to the ongoing growth record of our company, there are excellent opportunities for advancement within the call center, management, and in other departments. IDIQ often hires and promotes from within.BENEFITS AND PERKSIDIQ makes available comprehensive benefits including medical, dental, and vision (for employees and dependents). Other benefits offered include paid time off, life insurance, short-term disability, long-term disability, and a 401k program with employer match. We work in a casual dress attire environment. Enjoy friendly competition with ping-pong tournaments, pool games, and more.AAP/EEO Statement: Identity Intelligence Group, LLC dba IDIQ prohibits discrimination or harassment based on the following categories: race, color, religion, religious creed (including religious dress and grooming practices), national origin, ancestry, citizenship, physical or mental disability, medical condition (including cancer and genetic characteristics), genetic information, marital status, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender, gender identity, gender expression, age (40 years and over), sexual orientation, veteran and/or military status, protected medical leaves (requesting or approved for leave under the Family and Medical Leave Act or the California Family Rights Act), domestic violence victim status, political affiliation, and any other status protected by state or federal law. acted by email or phone with further information. This position is onsite at our Mt. Prospect office center. However, due to COVID-19, our company is currently working remotely. Once our local government re-opens, this position will resume in our office. We are currently only considering local hires for this position, at this time.pm20 PI133187402

Keywords: IDIQ, Mount Prospect , Call Center Member Specialist- IL, Other , Mount Prospect, Illinois

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


3rd Shift Overnight Stocking
Description: Today, with our current team members, we have the strength to help you grow in any career direction you want, whether in our stores, distribution centers, manufacturing facilities or our Midwest corporate (more...)
Company: Meijer
Location: Mishawaka
Posted on: 04/14/2021

Omnichannel Associate - Wheaton Plaza
Description: As the Omnichannel Associate you are accountable for contributing to profitable sales growth by executing Enterprise Fulfillment and jcp.com activities and strategies to include Customer Service Sales, (more...)
Company: JCPenney
Location: Wheaton
Posted on: 04/14/2021

CDL-A Driver - 1 yr Tractor Trailer EXP Required
Description: CDL-A DELIVERY TRUCK DRIVER br br 19449 Glenwood Road Glenwood, IL 60425 br br br As a McLane Driver, you are the face of our company to our customers. You are the person they see week after (more...)
Company: McLane - Foodservice
Location: Orland Park
Posted on: 04/14/2021


Hands-on Care Needed For My Mother In Mishawaka
Description: I'm looking for hands-on care for my mother in her 80s.
Company: Care.com
Location: Mishawaka
Posted on: 04/14/2021

Hair Stylist - Marley Creek
Description: Stylist At Great Clips, we know that stylists like you are most happy when they're cutting hair, so at a Great Clips salon, that's exactly what you get to do Want to be the best stylist
Company: Great Clips
Location: Orland Park
Posted on: 04/14/2021

Wendy's Crew - Elkhart, IN - 301 West Hively St.
Description: EASY APPLY: Text JOIN US to 25000 or go to br br What You'll Do br br Crew Members at Wendy's are the foundation of the restaurant - we love what we do and aim to delight every customer. As (more...)
Company: Wendy's - Meritage Hospitality
Location: Mishawaka
Posted on: 04/14/2021

Emergency Vet
Description: We are looking for our next Rockstar Someone that thrives in a state-of-the-art, very fast-paced, high-energy and highly skilled culture. Someone with an incredible go-get-em' attitude, a positive relationship-builder (more...)
Company: Midwest Animal Hospital
Location: Orland Park
Posted on: 04/14/2021

Wendy's Crew - Elkhart, IN - 1720 N. Cassopolis St.
Description: EASY APPLY: Text JOIN US to 25000 or go to br br What You'll Do br br Crew Members at Wendy's are the foundation of the restaurant - we love what we do and aim to delight every customer. As (more...)
Company: Wendy's - Meritage Hospitality
Location: Mishawaka
Posted on: 04/14/2021

Nanny Needed For 1 Child In Wheaton
Description: I'm looking for
Company: Care.com
Location: Wheaton
Posted on: 04/14/2021

Navy Chaplain
Description: ABOUT The Navy Chaplain Corps boasts more than 800 Navy Chaplains from more than 100 different faith groups, including Christian, Jewish, Muslim, Buddhist and many others. Each Chaplain is also a Navy (more...)
Company: Navy
Location: Orland Park
Posted on: 04/14/2021

Log In or Create An Account

Get the latest Illinois jobs by following @recnetIL on Twitter!

Mount Prospect RSS job feeds