Benefits Specialist
Company: Zach Hart Agency
Location: Mishawaka
Posted on: January 14, 2021
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Job Description:
Who We Are: The Hart Agency is currently in the process of a
major expansion for 2021. For over 50 years, we have been handling
supplemental benefits for manufacturing, organized labor groups,
and unions. Our Indiana and Michigan offices represent the top
agency worldwide. Due to the economy in Indiana and Michigan, major
corporations and labor unions are faced with the task of preserving
jobs as well as maintaining current wages. These changes have
resulted in reduced employee benefits. We have been one of the
primary providers of supplemental benefits for over 25 years. The
reduction of employee benefits in these niche markets has created
several positions in Indiana.Who We Are Looking For: We are looking
to hire 2-3 Benefit Specialists immediately. Applicants must have
experience working with people, strong work ethic, results driven,
and must possess leadership qualities. You will be responsible for
providing product and service information to all the union members
in Indiana, assisting in exploring policy options and resolving all
policy-related issues. A four year degree is preferred, not
required.Job Requirements:Responsibilities:* Handle customer
inquiries and complaints* Schedule appointment with union members*
Make inbound and outbound calls* Provide information about existing
union members' policies.* Assist union members explore policies
options.* Document and update customer records based on
interactions* Develop and maintain a knowledge base of the evolving
products and services* Provide customer service to new, current,
and retired union members* Assist policy owners in navigating
insurance options and premiumsIn the interest of community
wellness, our company has adjusted our business operations. As
such, all interviews will be conducted via Video Conferencing.
Keywords: Zach Hart Agency, Mount Prospect , Benefits Specialist, Other , Mishawaka, Illinois
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