MountProspectRecruiter Since 2001
the smart solution for Mount Prospect jobs

Call Center Member Specialist- IL

Company: IDIQ
Location: Mount Prospect
Posted on: January 9, 2021

Job Description:

IMMEDIATE OPENINGS AVAILABLE - PAID TRAINING - FULL TIME - $14.00 Hour PLUShealth benefits + paid holidays + 401K retirement + paid time off (PTO) and moreABOUT US:The Identity Intelligence Group known as IDIQ in Mt. Prospect is currently recruiting for Call Center Membership Specialist. IDIQ is a privately-owned company that has been in business since 2009. We provide identity theft and credit reporting services to consumers nationwide under our brands such as IdentityIQ--, CreditScoreIQ-- and MyScoreIQ--.Our company is currently ranked in the top 5 in our industry and has been honored as a Top-10 Ranked Company by, earned the 2019 Stevie Bronze Winner, and the Enterprise Security Top 10 Fraud and Breach Protection Solution Provider for 2019. We have been recognized on TV, online, and radio by shows such as Modern Living with Kath Ireland. To learn more about our flagship service visit our website at PURPOSE AND FUNCTION:This position is responsible for providing basic customer support to our members who contact our call center by phone. Calls may include but are not limited to assistance for account access, personal information updates, billing questions, enrollment help, and account cancellations.REQUIRED KNOWLEDGE AND SKILL:* Two years or more years of experience working in a business call center environment providing customer service by phone.* Helpful: Prior experience or exposure to credit reports in some related industry.* Advanced computer skills in Microsoft Windows, Office Products like PowerPoint, Excel, Word, and Outlook along with various internet browsers such as Firefox or Google Chrome.* An outgoing personality. Must be comfortable with talking to customers and finding solutions to their needs. Best characteristics include: having fun, being patient, understanding, service-oriented, and having an overall friendly personality.* Team Player. Candidates must able to work well in a team environment where a "CAN DO" attitude is required.* Meets Objectives. Must be willing to learn and pass associated training courses. Can manage and work toward meeting personal and common group goals.* Dependable. The ability to arrive to work and be available to be on duty for workCOMPENSATION AND POSITION DETAILS:The hourly rate of pay for this position is $14.00 per hour and is eligible for overtime (non-exempt). This position is a full-time position (40 hours/week). Days of work are Monday through Friday 7:00am to 3:30pm or as scheduled by your supervisor. Occasional overtime may be needed. Due to the ongoing growth record of our company, there are excellent opportunities for advance within the call center, management and in other departments. IDIQ often hires and promotes from within.BENEFITS AND PERKSIDIQ makes available comprehensive benefits including medical, dental and vision (for employee and dependents). Other benefits offered include paid time off, life insurance, short term disability, long term disability and a 401k program with employer match. We work in a casual dress attire environment. Enjoy friendly competition with ping-pong tournaments, pool games and more.AAP/EEO Statement: Identity Intelligence Group, LLC dba IDIQ prohibits discrimination or harassment based on the following categories: race, color, religion, religious creed (including religious dress and grooming practices), national origin, ancestry, citizenship, physical or mental disability, medical condition (including cancer and genetic characteristics), genetic information, marital status, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender, gender identity, gender expression, age (40 years and over), sexual orientation, veteran and/or military status, protected medical leaves (requesting or approved for leave under the Family and Medical Leave Act or the California Family Rights Act), domestic violence victim status, political affiliation, and any other status protected by state or federal law. acted by email or phone with further information.This position is onsite at our Mt. Prospect office center. However, due to COVID-19, our company is currently working remotely. Once our local government re-opens, this position will resume in our office. We are currently only considering local hires for this position, at this time.Powered by JazzHR4BpaVWS5ek

Keywords: IDIQ, Mount Prospect , Call Center Member Specialist- IL, Other , Mount Prospect, Illinois

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category

Other Other Jobs

Sierra Backroom Coordinator
Description: Responsible for executing receiving and merchandising standards while ensuring Associates are processing efficiently and effectively, and working as a team. Ensures an excellent customer experience by (more...)
Company: The TJX Companies, Inc.
Location: Wheaton
Posted on: 01/17/2021

Named Account Executive
Description: Konica Minolta Business Solutions U.S.A., Inc., a global Fortune 1000 company and one of Forbes 2017 America's Best Large Employers, is transforming the way we all do business.From smart office technology (more...)
Company: Konica Minolta
Location: Downers Grove
Posted on: 01/17/2021

Description: Mutual of Omaha Mortgage - Chicago, IL - Full TimeJoin the winning team, with the brand recognition of a Fortune 500 company that has been in business for over 100 Years Mutual of Omaha Mortgage is a (more...)
Company: Mutual of Omaha Mortgage
Location: Oak Park
Posted on: 01/17/2021

Enjoy Working From Home Start Today
Description: Leading Health Care and Dental Benefits Discount Company is seeking Health Representatives that want to work from the comfort
Company: Living Healthy
Location: Oak Lawn
Posted on: 01/17/2021

Description: It's all about the door and so much more.The Host position is all about:
Company: LongHorn Steakhouse
Location: Mishawaka
Posted on: 01/17/2021

Senior Product Designer
Description: Some Recent Projects We've Been Working On IncludeStack Overflow exists to serve developers. Whether we're helping them get answers to their questions or find a new job, we build products that millions (more...)
Company: Stack Overflow
Location: Wheaton
Posted on: 01/17/2021

Delivery Driver - No Experience Needed
Description: Your time. Your Goals.What is DoorDashAvailable in over 4,000 cities in the U.S., Canada, and Australia, DoorDash is about connecting people with possibilities: bigger savings accounts, wider nets, stronger (more...)
Company: Doordash
Location: Glenview
Posted on: 01/17/2021

Make up to $18/hour - Deliver with DoorDash
Description: Your time. Your Goals.What is DoorDashAvailable in over 4,000 cities in the U.S., Canada, and Australia, DoorDash is about connecting people with possibilities: bigger savings accounts, wider nets, stronger (more...)
Company: Doordash
Location: Oak Park
Posted on: 01/17/2021

Customer Service Specialist
Description: Rapidly growing 100 unionized International company with no lay-offs since 1954. REQUIREMENTS: Strong Work Ethic Positive Attitude Stu dent Mentality Stro ng
Company: Zach Hart Agency
Location: Mishawaka
Posted on: 01/17/2021

Transmission Specialist
Description: Automotive Transmission RebuilderPosition Responsibilities Diagnose, rebuild and repair automotive transmission systems to specifications- knowledge of electrical and computer systems
Company: AAMCO Transmissions and Total Car Care
Location: Orland Park
Posted on: 01/17/2021

Log In or Create An Account

Get the latest Illinois jobs by following @recnetIL on Twitter!

Mount Prospect RSS job feeds