Medical Assistant (Medical Group) - 199 Primary Care (Mount Prospect)
Company: Northwest Community Hospital
Location: Mount Prospect
Posted on: September 15, 2023
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Job Description:
*Shift: Full time, Days, Rotating weekends, 40 hrs/week*
Reporting to the assigned Practice Manager, with accountability to
the Clinical Supervisor, serves as primary assistant to the medical
provider by performing routine clinical tasks and direct patient
care under the supervision of the Physician (MD) and Registered
Nursing (RN). Based on physician orders, facilitates patient
throughput, clinical testing, and follow up activities. 1. Performs
routine tasks to assist the primary care provider in patient care
related activities. Cleans and maintains exam and treatment rooms
and stocks clinical supplies and equipment. Escorts patients to
exam/treatment rooms. Practicing good customer relations, collects
and documents patient data and history regarding nutrition,
activity, mental state, temperature, pulse, blood pressure, height
and weight. Observes and responds to the general needs of patients.
Reports the general physical and mental condition of the patient to
the physician. Prepares patient with basic explanation of treatment
procedures and assists the physician during the examination as
directed. 2. Reviews and updates patient records prior to
appointment with recent test results and correspondence and
determines potential services anticipated per practice protocols.
Confers with physician on any incomplete patients tests, consults
or orders prior to the patient visit. May assist with scheduling
tests and treatments, pre-certifying patients for hospital care
and/or procedures and processing referrals to other care providers.
3. Performs selected clinical duties, reviews patient self-reported
history and physical, vital signs, injections and immunizations,
and assists in minor office procedures under the direction of the
MD/APP/RN. Performs venipunctures and finger sticks; identifies
correct patient before collecting specimen and labels specimens
before leaving the patient. Performs Point of Care testing and
supports lab draw site services according to CLIA and hospital
policies. Logs and documents procedures performed according to
hospital requirements. Completes EKG's, suture removal, and
dressing changes. 4. Performs various clerical functions; answers
telephones, relays and responds to patient messages with physician
direction. Updates and processes patient medical records with all
patient communication. Schedules appointments and documents patient
referrals when needed. Coordinates patient care through the
appropriate triaging of patient phone calls and call backs as
assigned by the provider when applicable 5. Manages patient contact
and follow up as directed and by electronic medical record (EMR)
tasks. Follows up on all overdue orders, verbal and written, as
identified in the electronic record task box. Provides accurate
documentation on patient compliance with follow up and notifies
physician of all refusals for orders. Documents all interventions,
results, patient / family interactions, and medications dispensed
in the record. 6. Provides a safe and therapeutic patient
environment that maintains patient's respect, dignity and
confidentiality of health information. Demonstrates the knowledge
and skills to complete routine clinical tasks involving all age
groups of patients under the supervision of a licensed MD/APP/RN.
7. Remains alert to potential Quality Assurance problems and
actively participates in process improvement opportunities. May
participate in QI projects, data collection and patient outreach as
assigned. 8. Adheres to all Northwest Community Hospital standards,
policies, and procedures. 1. Requires current certification from a
national Medical Assistant certification body*or*obtain within 3
months of hire or transfer. 2. Working knowledge of and experience
with the use clinical equipment and materials. 3.
Current*CPR*certification from the*American Heart Association.* 4.
Excellent verbal and written communication skills with the ability
to clearly communicate test results and document legibly. 5.
Interpersonal skills necessary to interact effectively with
patients, team members, and physicians and to maintain
team-oriented relationships with senior management, managers and
staff. 6. Ability to work efficiently with minimal supervision
while exercising attention to details and independent judgment
within stated guidelines. 7. Ability to maintain high customer
service standards. 8. Proficient computer skills and the ability to
learn and effectively utilize department specific software systems.
9. Ability to effectively perform or learn technical skills to
perform essential functions within allocated time frame. 10.
Ability to work a flexible schedule as part of a team. 11. Ability
and willingness to float between multiple Physician Office
locations when needed. PHYSICAL REQUIREMENTS: 1. Requires
continuous standing and walking for most of shift. Requires
frequent (3-6 times per hour) bending, stooping, squatting,
kneeling, and overhead reaching and frequent lifting and carrying
of 15lbs. To 30lbs. Requires occasional (10-15 times per day)
lifting and carrying 30lbs. To 70lbs. And occasional
pushing/pulling of up to 300lbs. In wheeled equipment. 2. Flow of
work requires concentrated mental, visual, and auditory attention
most of the time. Concentrated mental, visual, and auditory
attention combined with manual dexterity is required for sustained
periods of time. 3. Required visual acuity adequate to assess
patients and read/record patient charts. 4. Requires auditory
acuity adequate to converse with patients, take phone orders, and
receive directions from physicians and coworkers who are wearing
masks. WORKING CONDITIONS: 1. Conditions are acceptable. At least
one disagreeable element or hazard is frequently present in the
environment, i.e. infectious disease, while several disagreeable
elements of hazards are occasionally present. 2. The flow of work
and character of duties involves normal mental and visual attention
much or all of the time. **Job:** **Medical Group* **Title:**
*Medical Assistant (Medical Group) - 199 Primary Care (Mount
Prospect)* **Location:** *Illinois-Mt Prospect* **Requisition ID:**
*231575*
Keywords: Northwest Community Hospital, Mount Prospect , Medical Assistant (Medical Group) - 199 Primary Care (Mount Prospect), Healthcare , Mount Prospect, Illinois
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