Company: Creative Financial Staffing LLC
Location: Mount Prospect
Posted on: June 17, 2022
Position Overview: The Quality and Operations Manager will have
an active role supporting a developing product line, ensuring the
finished product exceeds customer expectations to drive business
growth. Essential Job Functions:
- Provide high quality engineering support.
- Ensure the product meets customer requirements.
- Lead the process of providing prompt responses to customers on
- Respond to all product related inquiries and work
collaboratively with international colleagues to address any issues
that may arise.
- Demonstrate proficient interpersonal skill. Communicate with
customers, manufacturing and sales team on a diverse range of
- Document manufacturing process and product modification
- Proactively take ownership of quality by developing plans to
promote continuous improvement.
- Coordinate quality adjustments with a production / assembly
team that perform basic assembly and highly technical product
- Develop and maintain metrics.
- Coordinate with a global manufacturing team to ensure customer
demand is properly supplied.
- Manage third-party organizations that perform shipping and
receiving operations, as well as technical product modifications to
meet customer specific demands. Process flow is across multiple ERP
systems and requires optimization, as well as a thorough
understanding of inventory control. Qualifications/Skills Required:
- To perform this job successfully the individual must be able to
perform each essential duty satisfactorily.
- Engineering / Technical degree, Supply Chain Management degree
or equivalent experience required.
- Experience in industrial distribution industry preferred
(components in equipment manufactured for businesses and
- Creative problem solving and critical thinking skill.
- Strong written and verbal communication skills are essential
with high attention to detail. Must have ability to write
procedures and reports for distribution within organization and
- Proficient with Microsoft Outlook, Word, Excel and
Keywords: Creative Financial Staffing LLC, Mount Prospect , Operations Manager, Executive , Mount Prospect, Illinois
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