Data Entry Supervisor

Company: Matrix Sciences International Inc
Location: Mount Prospect
Posted on: August 1, 2022

Job Description:

Job Description Are you looking to progress in your career with a fast-growing food safety company? Are you a hardworking, collaborative team member ready to hit the ground running and get the job done? Then we are looking for you What we do: Matrix Sciences International Inc. provides a uniquely comprehensive scope of laboratory, advisory, research, agsciences, sensory and data management services that support our customers--- confidence in bringing safe, quality food to market. Why it matters: This work allows clients to identify potential contamination before it impacts their products and helps them feel confident that their products meet their quality standards and are safe for consumption in the market. Role summary: The Data Entry Supervisor is responsible for leading and supporting daily laboratory operations in the Data Entry department by ensuring that they are sustainably staffed, and approved processes and systems are in place, maintained and functional. Organize and execute daily department operations to ensure that resources are effectively scheduled to deliver on customer commitments in a way that is compliant with the quality system, established protocols and procedures and corporate policies. Directs the Data Entry team, ensuring complete and accurate entry of all required information presented on client specific requisitions into the laboratory information management system. This includes: Ensuring all received samples are accounted for and entered in LIMS system. Ensuring real-time communication with CS team to clarify customer requirements. Ensuring practices are in place to minimize time from Sample Receipt to laboratory hand-off, including updates to lab on high priority shipments and unusual requirements. Ensure subcontracted samples are shipped in a timely manner, coordinating with CS as appropriate. Ensuring client requested supplies and cooler returns are completed within expected timeframes. Performs routine and non-routine data entry and related tasks. Support hazardous shipping for interlab or subcontracted samples when required. Maintains schedule and ensures the department is adequately staffed during peak times. Guide resolution of administrative, technical or interpersonal problems. Escalates challenges and proposed solutions with manager. Maintain department metrics and evaluate against targets. Propose ways to improve performance against metrics. Perform thorough investigation of quality issues, propose and implement corrective actions and evaluate effectiveness of corrective or preventative actions. Ensure that all staff are trained in a way that supports the quality of work being produced and that all training is documented. Develop staff by proving meaningful and constructive feedback on an ongoing basis and in the context of the performance review process. Ensure that policies with respect to performance reviews are strictly adhered to. Ensure that hire/fire/discipline practices are carried out in a fair, clear and compliant way. Ensure the proactive involvement of management and HR in all appropriate cases. Required Education and Experience High school degree with 3 years relevant industry experience as minimum. Associate or bachelor---s degree in a related field is preferred with 2-3 years of relevant industry experience. Demonstrated ability to work with a team. Positive outlook with the ability to adapt to a changing environment. The schedule for this role will be Monday through Friday with a start time of 10am. What we offer: Medical Dental Vision 401(k) Life Insurance STD & LTD Accident & Critical Illness Paid Time-Off LifeLock Protection Tuition Reimbursement Employee Referral Program Location: Mount Prospect, IL EEO Statement Matrix Sciences International Inc. is an Equal Opportunity Employer. Matrix Sciences is committed to a policy of Equal Employment Opportunity for all applicants and employees. We treat all employees and applicants in conformance with both the spirit and letter of federal, state, and local employment discrimination laws, regulations, and Executive Orders. The Company makes all employment decisions without regard to a person's race, color, religion, gender (including gender identity or expression), national origin, ancestry, sex, sexual orientation, medical condition, marital status, age, physical or mental disability, genetic information, veteran status, uniform services membership status or any other characteristic protected by law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

Keywords: Matrix Sciences International Inc, Mount Prospect , Data Entry Supervisor, Administration, Clerical , Mount Prospect, Illinois